Terms & Conditions

## Terms and Conditions for Vakari Online Shopping


### 1. **Introduction**

Welcome to Vakari Online Shopping. By accessing or using our website, mobile applications, or services, you agree to be bound by these Terms and Conditions. If you do not agree with any of the terms, please do not use our services.


### 2. **Eligibility**

You must be at least 18 years old or the age of legal majority in your jurisdiction to create an account and use our services. By using our website, you represent that you meet this eligibility requirement.


### 3. **Account Registration**

To use certain features of our site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. Vakari reserves the right to refuse service, terminate accounts, and cancel orders at its sole discretion.


### 4. **Order Acceptance**

All orders placed through Vakari Online Shopping are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in the product description or pricing, or other issues. You will be notified if your order is canceled, and any payments made will be refunded.


### 5. **Pricing and Payment**

- All prices are listed in Nepali, inclusive of applicable taxes unless otherwise stated.

- We accept Khalti, Esewa, Phonepay.

- Vakari reserves the right to change prices at any time without prior notice. Once an order is placed, the price at that time is final.


### 6. **Product Availability**

Vakari strives to ensure accurate inventory availability; however, there may be instances where items are unavailable after an order has been placed. In such cases, we will notify you, and the unavailable item(s) will be removed from your order, with a refund issued if payment was made.


### 7. **Shipping and Delivery**

- We aim to ship all orders within the estimated delivery times provided at checkout.

- Shipping fees, if applicable, will be clearly communicated during the checkout process.

- Vakari is not responsible for delays in delivery caused by factors beyond our control, including customs delays, natural disasters, or courier issues.


### 8. **Returns and Refunds**

We offer returns and refunds for eligible products within [number of days] days of delivery, provided the product is in its original condition and packaging. Some items (e.g., perishable goods, personal care items) may be non-refundable or non-returnable. Return shipping costs may be the responsibility of the customer unless the product is defective or incorrect.


### 9. **Product Descriptions and Images**

Vakari strives to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that product descriptions or other content are error-free. In the event of an error in a product listing, we reserve the right to correct the error and revise your order if necessary.


### 10. **Intellectual Property**

All content on the Vakari Online Shopping website, including text, images, logos, and design, is the property of Vakari or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any of the content without prior written permission from Vakari.


### 11. **User Conduct**

You agree not to:

- Use the site for any unlawful purposes.

- Engage in any activity that disrupts or interferes with the site’s functionality.

- Submit false or misleading information.

- Attempt to gain unauthorized access to any part of the site or its systems.


### 12. **Limitation of Liability**

Vakari and its affiliates, officers, directors, employees, or agents shall not be liable for any damages arising from the use or inability to use our services, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.


### 13. **Third-Party Links**

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of the content on those sites. We are not responsible for the content, privacy policies, or practices of any third-party sites.


### 14. **Privacy Policy**

Your use of Vakari Online Shopping is also governed by our [Privacy Policy]. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.


### 15. **Changes to Terms and Conditions**

Vakari reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective upon posting. It is your responsibility to review these Terms periodically for any updates or changes.


### 16. **Governing Law**

These Terms and Conditions are governed by and construed in accordance with the laws of Nepal. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Jurisdiction.


### 17. **Contact Information**

If you have any questions regarding these Terms and Conditions, please contact us at:

- Email: [support@vakari.com]

- Phone: [+977 9801358713]

- Address: [Kathmandu, Nepal]


By using Vakari Online Shopping, you agree to these Terms and Conditions. Thank you for shopping with us!